There are some small chips on a few of the cage bars (mainly the thicker gauge wire), and one chip on the locking bar to one of the larger doors. There were a few scratches, but not in spots that the bird could have any contact with. There were other issues as well.
I'm not sure what's going on. The seller is Prevue Hendryx (through Amazon Canada), and I know the the cage shipped from the US. My mother ordered the white model of the same cage before Christmas, with no issues. Except now that colour has jumped in price significantly.
I contacted PH, asking if they had some kind of special bird safe paint for touch-ups (they don't), and they took my info, including pictures of the chips/damage. Still waiting to hear back on if they will send replacement parts. The rep said that if it's a significant number of parts that need to be replaced, they'll tell me to just send it back to Amazon. Not that I would expect to get something better since so far the track record isn't good.
We just don't have good selection here - one or two bird specialty shops in the province sell the same cage... but for a few more hundred dollars more. the better quality cages are even more than that, and with Parker now showing signs of illness, I'm going to be spending my money on vet care