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Go Back   Talk Budgies Forums > Site Information and Discussions > TB Help Desk for Vertical Scope Assistance


TB Help Desk for Vertical Scope Assistance General Members are asked NOT to post here. Moderators will move any threads requiring Tech Support to the TB Help Desk Forum Area. All other threads will be moved to another area or deleted.

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  #11  
Old 10-03-2017, 12:39 PM
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JRS (Julia)
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This is the first screen...


Which quickly turns to this screen...


(2mins later) and it doesnít seem to progress any further


Above was via safari and WiFi but it looks exactly the same via google chrome or with 4G.

This occurs when I initially try to access the site. Iíve cleared all history and switched my phone off and on again, with no change. - All I know is that prior to both the iOS update and the server move, I used to be able to access the site from this phone 7.
I havenít had any problems with other websites.

TBH, it isnít a problem for myself as I usually use an iPad, which still works fine (iPad also iOS updated) - I just wondered if this was a problem for all those who access the site via an iPhone/mobile phone, as some members may not have other means to hand.

Is it just me experiencing this?

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  #12  
Old 10-03-2017, 04:19 PM
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Hunterkat (Katherine)
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Quote:
Originally Posted by JRS View Post
This is the first screen...


Which quickly turns to this screen...


(2mins later) and it doesnít seem to progress any further


Above was via safari and WiFi but it looks exactly the same via google chrome or with 4G.

This occurs when I initially try to access the site. Iíve cleared all history and switched my phone off and on again, with no change. - All I know is that prior to both the iOS update and the server move, I used to be able to access the site from this phone 7.
I havenít had any problems with other websites.

TBH, it isnít a problem for myself as I usually use an iPad, which still works fine (iPad also iOS updated) - I just wondered if this was a problem for all those who access the site via an iPhone/mobile phone, as some members may not have other means to hand.

Is it just me experiencing this?
It is definitely not just you! My iPhone has been doing this as well. It seems that you can access it if you choose "exit enhanced mobile version" (which obviously doesn't display well on a tiny phone screen), so it seems that version isn't working
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  #13  
Old 10-03-2017, 04:45 PM
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FaeryBee (Deborah)
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Hey VS Team --
I don't personally ever use the mobile apps.

Would you please change the portion of the logo on the mobile app which currently reads as:

"the ultimate budgie forum"

to:

promoting best practices in budgie care

as shown on our regular site logo?

I change the regular logo image monthly but not the text.



If you'd like me to change the image for the mobile app monthly as well, please contact me in our staff discussion area.
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  #14  
Old 10-04-2017, 11:06 AM
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Hey,

Thanks for the suggestion. I've notified our creative dept so this should be changed fairly soon.

Fergus
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